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These Enterprise Terms of Use govern access to the ForceLytics workforce intelligence platform, defining customer data ownership, platform license terms, service availability targets, and mutual contractual commitments.
Customers retain exclusive, full ownership and all intellectual property rights in and to all ingested workforce records and strategic scenarios.
Covers our complete SaaS analytics ecosystem: Workforce Operations, Workforce Analytics, Workforce Planning, and Executive Intelligence.
Engineered for high availability across multi-AZ clustered infrastructure with continuous synthetic monitoring and disaster recovery.
Standard balanced enterprise SaaS liability protections with mutual direct damages caps and waiver of consequential damages.
These Enterprise Terms of Use (“Terms” or “Agreement”) constitute a binding legal contract between ForceLytics Inc. (“ForceLytics,” “we,” “us,” or “our”) and the business entity, organization, or individual (“Customer,” “you,” or “your”) accessing or utilizing the ForceLytics workforce intelligence platform, websites, and associated services (collectively, the “Service”).
By executing an Order Form, registering an administrative account, or accessing the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you are entering into this Agreement on behalf of a company or other legal entity, you represent and warrant that you possess full legal authority to bind such entity.
ForceLytics delivers an integrated multi-tenant SaaS architecture categorized into 4 core commercial suites:
Real-time operational monitoring, shift allocation, overtime tracking, and front-line labor productivity diagnostics.
Historical cohort analytics, attrition early-warning indicators, compensation band parity, and cross-departmental benchmarking.
Multi-year headcount forecasting, financial compensation modeling, hiring capacity alignment, and scenario testing.
Board-ready executive scorecards, strategic talent risk indices, human capital ROI, and fiduciary workforce governance.
As between Customer and ForceLytics, Customer exclusively owns and retains all right, title, interest, and intellectual property rights in and to all data, records, organizational hierarchies, employee compensation information, and strategic scenarios submitted, ingested, or processed through the Service (“Customer Data”). ForceLytics acquires no right, title, or interest in Customer Data except the limited, revocable right to host, process, and display Customer Data solely to perform the Services under this Agreement.
ForceLytics and its licensors retain all right, title, interest, and intellectual property rights in and to the Service, including all software code, interface design, vector trademarks, logos, analytics formulas, predictive modeling algorithms, documentation, and all improvements, modifications, or derivative works thereof.
Customer shall use the Service strictly in compliance with applicable laws, industry regulations, and these Terms. Customer agrees that it shall not:
ForceLytics targets a monthly Service Uptime percentage of 99.9% during each calendar month.
Service Uptime calculations exclude scheduled maintenance windows (conducted during low-traffic weekend periods and announced at least 72 hours in advance), Force Majeure events, or outages caused by customer network misconfigurations or upstream customer HRIS API outages. In the event ForceLytics fails to meet the target SLA, enterprise customers may be eligible for service credits as specified in their enterprise Order Form.
Each party (“Receiving Party”) agrees that all code, inventions, business, technical, and financial information disclosed to it by the other party (“Disclosing Party”) constitutes confidential information (“Confidential Information”). The Receiving Party shall hold in confidence and not disclose Confidential Information to any third party, except to employees and sub-processors who need to know such information and are bound by confidentiality obligations at least as restrictive as those herein.
ForceLytics shall maintain appropriate technical and organizational measures (TOMs) designed to safeguard Customer Data against accidental or unlawful destruction, loss, or unauthorized disclosure, as detailed in our Enterprise Security & Trust Center.
Access to ForceLytics commercial suites requires an active paid subscription governed by an Order Form or online checkout.
Each party represents and warrants that it has the legal power and authority to enter into this Agreement. ForceLytics warrants that the Service will perform materially in accordance with the applicable online product documentation under normal use.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, REVENUE, OR DATA), REGARDLESS OF THE THEORY OF LIABILITY.
EXCEPT FOR INDEMNIFICATION OBLIGATIONS OR BREACHES OF SECTION 4 (ACCEPTABLE USE), EACH PARTY’S MAXIMUM AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CUSTOMER IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO LIABILITY.
This Agreement begins upon the initial subscription start date and remains in effect until all subscriptions have expired or been terminated.
Either party may terminate this Agreement upon thirty (30) days written notice if the other party materially breaches these Terms and fails to cure such breach within the notice period.
Upon termination or non-renewal, Customer retains access for thirty (30) days to export all Customer Data and historical analytics in standard formats (CSV, JSON, Parquet).
Following expiration of the export window, ForceLytics shall permanently erase and cryptographically sanitize all customer database partitions, backups, and encryption keys within sixty (60) days in compliance with NIST SP 800-88 standards.
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Prior to initiating formal arbitration or litigation, the parties agree to engage in good faith executive discussions for a period of thirty (30) days. Any unresolved controversy arising out of or relating to this Agreement shall be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).
This document is published at /terms-of-use. ForceLytics reserves the right to update this policy periodically in accordance with applicable laws and material notification provisions.